01
By Email
For fitment guidance, bespoke consultations, and lifetime fitment returns. Answered within one working day, Italian time.
[email protected]Concierge & Contact
Handcrafted motorcycle helmets engineered for riders who refuse to look like everyone else.
A quiet line to the workshop outside Modena — every message is read by the people who lay the carbon, stitch the leather, and sign the warranty.
Three ways through
Reach the workshop
The concierge desk is a small room with one desk, two chairs, and a kettle. Write, call, or visit — by appointment only — at the address below.
02
By Telephone
For riders who prefer a voice. The line is staffed by Elena or a member of the workshop between 09:00 and 18:00 CET, Monday through Friday.
+39 059 847 221003
In Person
The Modena workshop is open by appointment for fittings, bespoke consultations, and shell inspections. A single espresso is included.
Via dei Carrozzieri 1441121 Modena MO
Italy
Who answers
Three people sit at this desk.
A small team, by design — so the rider who writes in once is the rider who writes in again. Pick the role that fits your question.
i.
Fitment & Sizing
Guidance on shell shape, liner thickness, and eyewear cutout — answered by Marco, who fits every prototype helmet on his own head before it leaves the workshop. Includes head-measurement instructions, in-home try-on guidance, and remote consultation by video.
Write Marco →
ii.
Bespoke Consultation
A 30-minute correspondence to scope a full custom paint, leather trim, or monogramming program across the 14 base shells and 2,400+ verified combinations. Elena answers these personally, with a six-week lead time confirmed at the close of the call.
Write Elena →
iii.
Lifetime Fitment Returns
Annual liner replacement and shell inspection, at no charge, for as long as you own the helmet. Initiated by email — a prepaid shipping label is issued the same day for European and North American addresses, with routed carriers elsewhere.
Schedule a return →Already in writing
Questions we are asked most.
If the answer you need sits below, no email is necessary. If it does not, the desk is open.
- How does the fitment process work, and can I try a helmet before committing?
- Write to [email protected] with your head measurement (circumference in cm, taken above the eyebrows) and your usual riding position. We will recommend a shell size and, where a fit feels uncertain, ship a try-on liner kit at cost. Riders in Europe can visit the Modena workshop for an in-person fitting by appointment.
- What are the lead times for a bespoke paint program?
- Six weeks from approved artwork to delivery, with one revision included. Bespoke consultations are scheduled in the order they arrive; current intake runs approximately three weeks out. The bespoke program is open across the full lineup, subject to shell availability.
- Where do you ship, and what does it cost?
- We ship to 47 countries via insured courier, with tracked delivery to the rider's door. Shipping is complimentary on orders above €500 within the EU, UK, and North America; elsewhere it is quoted at cost on the order confirmation. Duties and import taxes are the rider's responsibility outside the EU.
- How does the lifetime fitment return program work in practice?
- Once a year, on request, the owner ships the helmet back to Modena. We replace the comfort and cheek liners at no charge, inspect the shell and visor mechanism, and return the helmet within ten working days of arrival. Prepaid shipping labels are issued for the EU, UK, and US; other regions are quoted at cost. The seven-year shell warranty runs in parallel.
Begin the correspondence
A short note is enough.
Write to the workshop at [email protected] — a sentence is enough to start. We answer from Modena, in the order letters arrive.